The Senior Director of Business Intelligence (SDBI) is a key strategic leader responsible for driving revenue and supporting organizational growth by transforming data into meaningful, actionable insight. This role leads the Business Intelligence function, overseeing data operations across core lines of business and ensuring that enterprise intelligence informs and elevates strategic decision-making.

More than just reporting the numbers, the SDBI brings the story behind the data to life—delivering insight in ways that resonate with leaders and drive action. From uncovering emerging trends to shaping the performance narrative across the organization, this role connects the dots between data and business outcomes. The SDBI works cross-functionally with teams at every level to ensure business intelligence tools and insights are timely, accessible, and aligned to real operational needs. This role empowers the organization to move with clarity and intention toward strategic goals.

With strong business acumen and a collaborative approach, the SDBI partners across functional departments and executive leadership to deliver a steady rhythm of intelligence reporting that is timely, relevant, and easily actionable. The ideal candidate combines technical fluency with the ability to tell a compelling business story—grounded in facts, aligned with strategy, and driven by results.

This is a hands-on leadership role in which you will need to seamlessly move between high-level strategy and tactical execution, ensuring every decision supports the organization’s long-term business success.

• Lead the Business Intelligence function, and with our data engineers and analysts, serve as a strategic thought partner to leaders across business departments, supporting initiatives that drive revenue growth, deepen customer understanding, enhance customer experience, and enhance operational performance.
• Provide high-impact business insight rooted in return on investment (ROI), delivering guidance and decision-support that aligns with enterprise goals.
• Mentor and manage the BI team, including creating personalized development plans, aligning talent to business needs, and building a high-performing, insight-driven culture.
• Partner with stakeholders across departments to evaluate and improve key business initiatives.
• Advise the Executive Leadership Team with respect to strategic business priorities in marketing, sales, partnership marketing, finance, and arena operations and provide clear, actionable intelligence that shapes both short-term execution and long-term planning.
• Provide consistent, executive-ready updates on BI initiatives, surfacing progress and performance for core functions and emerging business needs.
• Work alongside business department heads to prioritize key projects, develop dashboards, and reporting tools and ensure data is communicated with clarity, context, and purpose.
• Through independent review and building relationships with the analytics groups of other professional sports teams, keep abreast of AI and other emerging trends in business intelligence, data visualization, and decision science, helping to evolve the organization’s insight capabilities and standards.
• Ensure data accuracy, consistency, and connectivity across platforms through strong vendor management and collaboration with internal stakeholders.
• Own and manage the department’s budget, aligning resources with strategic priorities.
• Other duties as assigned.

• Bachelor’s degree in business, marketing, statistics, or related fields. Master’s degree preferred.
• At least 8-10 years business strategy and analytics work experience, preferably with previous consulting, strategy, or sports industry experience and overseeing the development of scalable and intuitive dashboards, reports and other self-service BI tools.
• A minimum of three years management experience supervising CRM, analytics, and/or business intelligence teams and identifying, attracting, and developing highly-motivated and successful analytics professionals.
• Strong familiarity with data warehouses such as Azure, KORE, Snowflake and programming languages such as SQL.
• Fluent in visualization and reporting tools, such as Tableau, Power BI, Google Analytics, and others.
• Expertise with complex modeling techniques, such as regression analysis, customer profiling and segmentation, needs analysis, and other types of quantitative and qualitative analysis techniques.
• Familiarity with data management governance and compliance, security standards, and privacy regulations.
• Advanced computer skills, including Microsoft Office applications (Excel, PowerPoint, etc.).
• High level of business acumen, creative problem-solving abilities, and professionalism.
• Ability to interact with and present to senior-level executives and clients.
• Ability to motivate team and inspire high performance.
• Tremendous teamwork and collaborative spirit coupled with the ability to work independently, maintain self-motivation and solutions-oriented perspective.
• Strong presentation skills and particular expertise in designing effective charts, graphs and tables.
• Capacity to multi-task and juggle competing priorities.
• Ability to work after business hours, weekends, game nights and/or holidays as business needs require.

Nice to Have:

• Master’s degree
• Object Oriented Programming Experience (Python, R, C#, Java, etc.)
• Statistical software (SPSS, SAS, Stata, etc.) and predictive modeling usage
• Experience with Ticketmaster products (Archtics, Host, LiveAnalytics)

What We Offer

We strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks.  In addition to offering a competitive salary, we have other great benefits and perks.

Keeping You Healthy

• Industry-leading health coverage
• Short and Long-term disability
• Team Member and Dependent Life Insurance
• Group Voluntary Benefits
• Wellness programs through EAP and Headspace

Discounts and Perks

• Matching 401(k)
• Employee Assistance Program
• Tuition Reimbursement
• Team Store Discounts
• Happy Hours and other fun activities
• Qualified parking and game night meals
• NBA Sponsored Discount Programs
• Employee Referral Bonuses
• Employee Recognition Programs

Taking Time Off

• Generous Paid Time Off
• Holiday Pay
• Paid Parental Leave

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.